Refund & Cancellations
Last updated: February 2015
To request a refund, simply contact us with your purchase details within ninety (90) days of the date of your purchase.
Please include your invoice number (located under 'Account & Personal' > 'Financial Management') and briefly tell us why you are requesting a refund.
Terms & Conditions
- All refund requests must be made by the credit card or bank account holder.
- Refund requests must include the name of the purchaser and/or transaction number.
- Refunds will be credited back to the original credit card or bank account used for payment.
- Refunds are not provided for services delivered in full such as completed exams that have received credit and on-site knowledge base training services.
- Please allow up to 21 days to process your refund and credit your account.
We develop and sell software that we use ourselves every day. We have thousands of satisfied customers worldwide and our support is second to none.
That is why we can afford to back our products with this special guarantee. We take customer feedback very seriously and use it to constantly improve our products and quality of service.
Recurring memberships may be cancelled at any time if there are no outstanding contracts or commitments.
Customers with outstanding contracts or commitments must fulfill the terms of their contract or commitment before canceling their recurring membership.
Recurring memberships must be cancelled no less than 5 business days before the next billing due date or one additional membership term may be charged.
Terms & Conditions
- Cancellations received after the stated deadline will not be eligible for a refund.
- Cancellations will be accepted via phone, fax or e-mail, and must be received by the stated cancellation deadline.
These above policies apply to all memberships unless otherwise noted in the corresponding program materials.
Please read all individual program information thoroughly.
Changes to our Refund or Cancellation Policy
If we decide to change our refund or cancellation policy, we will post those changes on this page.
If there are any questions regarding this refund or cancellation policy you may contact us using the information below.
County2County Schools LLC
115 West Olympia Ave.
Punta Gorda, FL 33950